Disclaimer: You are wholeheartedly welcomed to the official website of India Wonderland, your most trustworthy travel service provider. In India Wonderland, we respect your privacy and believe in transparency. Through these privacy policies and terms of usage, we want to convey our purpose of collecting and protecting your personal information. Your personal information should be used to analyze, improve, and track the services you avail through our website only. For no other purpose other than the ones outlined in the following terms shall your information be retained or utilized.
As you proceed to use our services, you are acknowledging that you have read and understood this privacy policy, agree to its terms, and shall cooperate with us along the travel journey.
- Information We Collect
1.1 When you access our website and services, we collect your personal information (viz., name, address, email address, phone number, passport details, payment-related information). We use this information to plan your trip and to deliver necessary tour details to you during the tour only. For no other unfair or unauthorized means is your information being used whatsoever.
1.2 We plan itineraries, packages, accommodation, and transportation, and any details related to the aforementioned (including trip date, type of package, preferences, and hotels) shall be tracked by us once you agree to book our services. We do so to provide you with tailored services and to maintain clarity in communication on both ends.
1.3 Access to our website shall reveal us to your browsing history and allow us to keep track of your browsing credentials, including your IP address, browser type, the web pages visited on our websites, and the time and date when you accessed our website. This information is restricted to your browsing of our website only and does not interfere with your other browsing history.
1.4 To make sure that your visit to our website is fulfilling, we make use of cookies. This helps us to analyze the patterns you opt for while using our website and suggest related advertisements so that we can understand your preferences better. (NOTE: Cookie preferences can be changed later by going to the browser settings.)
- How We Use Your Information
2.1 Our terms of the privacy policy are curated solely for providing you with a better travel service and are used for no other means outside of our services provided.
2.2. To make your overall experience convenient and efficient, we use your given information to customize our packages, plan itineraries, process booking details, and manage our website to offer you updated deals and packages.
2.3 Your booking-related information is used to send you your trip details, including the date of booking, confirmation mail/message, payment summary, travel updates (change in time, place, date, or itinerary), and other related information.
2.4 You may also receive promotional messages from us from time to time, which you can unsubscribe from at any time.
2.5 We use your payment details for the trip to ensure a secure transaction of your payments and manage its processing. Under no circumstances are your payment credentials shared with third parties for any promotional or non-promotional needs.
2.6 Our privacy terms are designed to give us an allowance to scrutinize your interaction with our website. This helps us to maintain a civilian order across our website and bar the operation of any unusual activity on our website.
2.7 We also use your valuable information to enhance our services and performance record and help us understand the need for developing and incorporating new features to add more value to our overall operations.
2.8 Your information is surveyed for discrepancies and used to ensure their obligations to legal, regulatory, and contractual means.
- Sharing Your Information
3.1. We may share your information in certain cases that are in strict compliance with the laws and regulations and human rights. This is done only during your period of continuing to use our services.
3.2. Third parties involved with our business may access your information (only under the strict orders specified by us) and use it for certain specific purposes (viz., operating our website and payment gateways, organizing hotel bookings, and providing transportation services).
3.3. If you fail to abide by the laws of the regulatory bodies, then your information may be shared with them to take accurate legal action. For that purpose, if our reputation or services are compromised, then we may use your information to safeguard our rights, privacy, safety, and intellectual property.
3.4. In a supposed scenario of a merger, acquisition, or sale of our entire business entity or a portion of it, the acquiring entity may reserve the right to access your information and use it for its profitable interest.
- Data Security
In India Wonderland, we are committed to implementing reasonable measures to safeguard your information against any unfair usage, disclosure, or trading and maintain stringent laws and regulations to secure your personal information against any unauthorized entry and unlawful use. However, given the volatility of the internet or electronic storage, we do not claim to provide 100% security to protect your information and can only try to protect it up to the reasonable extent we can.
- Your Choices
5.1 For a smooth service experience, we allow our customers to access our website and make changes to their personal information from time to time. This can be done by either contacting us through our website or writing to us via email to request permission for authorized access and rectification.
5.2 You can deprive yourself of receiving promotional ads and communication by choosing to unsubscribe from it by following our assisted instructions.
5.3. You have the freedom to opt out of or manage your cookie preferences. You can do so by going to the browser settings and making the necessary changes. (NOTE: By doing so, you’ll be restricted from gaining access to certain special features of our website.)
- User’s Privacy
6.1 India Wonderland only extends its services to individuals falling under the minimum legal age of 18 years and not below that. We collect information from those individuals only who are legally allowed to access our websites and services and adhere to national and international laws or laws of other revered organizations to which India is a signatory.
6.2 If we become aware of any individual who shows non-compliance with the above-mentioned point, then we shall regard it as an act of breach of the contract and may terminate our services to the client for an indefinite period, at our discretion. We’ll take reasonable measures to delete the information concerning such an individual(s) and may also opt for legal actions if necessary.
- Payment Options
7.1 All bank transfers are handled through payment gateways, which are governed by end-to-end encryption systems and are operated through authorized means. India Wonderland doesn’t bear any information on your credit/visa/master/debit card or bank details, and they are protected by your respective bank authorities to ensure secure transactions. You shall receive a confirmation of completion transaction(s) from your bank, only after which we receive your payment and thereafter proceed with the further steps.
7.2 In case of a failed payment due to any unforeseen circumstances, you must try attempting your transaction via other methods. If your payment isn’t received before the date and time of the commencement of the trip, then we may cancel your trip request.
7.3 You are responsible for the confidentiality of the password you share for accessing our website or doing online transaction(s). India Wonderland is unaware of your passwords as they are transmitted and stored in our database in a one-way encrypted form. Therefore, we are immune from any allegations that may arise due to the issues resulting from the unlawful use of your bank credentials that you might use while accessing services on the India Wonderland website, and regarding that, we will not take any responsibility for any economic liability.
7.4 The clients must not initiate any action based on the data available on our website after completing the transaction unless they receive a confirmation mail from their respective bank and the payment gateway suggesting a successful transaction. In case you do not receive a confirmation mail within the stipulated time, then you are requested to check your “spam” or “junk” folder for the mail, and if it is not found there, then you are requested to contact us or your respective bank, who may track your transaction path and fetch you its complete details.
- Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
- Clauses
9.1. Analyzation of Gender and Number: Both the singular and plural forms of the propositions, objects, and individuals are subject to the above-mentioned points, conditions, contracts, agreements, and notices. Any pronoun must incorporate both the masculine and feminine genders when the situation calls for it.
9.2. Government Laws: The agreement will regulate the prescribed contract and terms of ‘privacy policy’ usage. All terms of usage shall be construed by the laws of the Indian government, without reference to conflict of laws principles. Any disputes arising out of or related to this agreement shall fall under the exclusive jurisdiction of the courts located in New Delhi.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy and related notices (including those about service termination, terms of usage modifications, and other related matters) will be sent in English. They can also be sent via email, courier, or in person, but in all cases, a return receipt and an acknowledgment of receipt are needed.
- Contact Information
For any additional queries regarding the above Privacy Policy and Terms of Usage or any other concerns related to our website, services, and tour plans, please reach out to us without hesitation.
